Disclaimer: In case of doubt, the German version of the General Terms and Conditions, the Right of Withdrawal and Data Protection shall apply.
The following general terms and conditions (GTC) also contain legal information on your rights under the regulations on contracts in distance selling and electronic commerce.
These general terms and conditions apply to all deliveries from “Design Anita Lüchtefeld”, owner Anita Lüchtefeld, to consumers (§ 13 BGB).
2. Contracting Parties
The purchase contract is concluded with "Design Anita Lüchtefeld", owner Anita Lüchtefeld. You can reach our customer service for questions, claims and complaints on weekdays from 2 p.m. to 6 p.m. on the telephone number +49 173 7249969 or by e-mail at email@example.com.
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. All offers are valid “while stocks last”, unless something else is noted for the products. Apart from that, errors remain reserved. Color deviations of the photos cannot be guaranteed. All items that are highlighted as unique are only available once in size and color. It is possible to specify special dimensions, but these are then binding and cannot be exchanged. For this new production I charge a surcharge of 20%.
3.2 By clicking on the [Complete Payment] button, you make a binding declaration of intent to order the goods listed on the order page. The purchase contract is concluded when we accept your order with an order confirmation email immediately after receiving your order or when we make the delivery immediately after placing the order.
4. Right of Withdrawal
Consumers (§ 13 BGB) have a statutory right of withdrawal.
For information on the right of withdrawal, see the cancellation policy
5. Prices and shipping costs
5.1 The prices stated on the product pages include the currently applicable sales tax and other price components.
5.2 In addition to the stated prices, we charge shipping costs for deliveries .The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
6.1 Delivery takes place within the EU.
6.2 The delivery time is usually up to 21 working days. Any deviating delivery times are indicated on the respective product page.
6.3 If the ordered product cannot be delivered on time because we are not supplied with this product on time by our supplier, we will inform you immediately. In such a case, you are free to wait for the ordered product or to cancel your order. In the event of a cancellation, any consideration already paid will be reimbursed immediately.
7.1 The seller can choose to pay in advance, by PayPal or by credit card.
7.2 If you choose the payment method advance payment, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment, taking into account the delivery time mentioned.
7.3 You only have the offset right if your counterclaims have been legally established by a court or acknowledged by us in writing.
7.4 You can only exercise a right of retention if the claims result from the same contractual relationship.
8. Retention of Title
The goods remain our property until full payment has been made.
9.1 We are fully liable in accordance with the statutory provisions for damage to life, body and health that is based on a negligent or intentional breach of duty by us, our legal representatives or our vicarious agents, as well as for damage that is covered by liability under the Product Liability Act. For damages that are not covered by sentence 1 and that are based on intentional or grossly negligent breaches of contract or fraudulent intent by us, our legal representatives or our vicarious agents, we are liable in accordance with the statutory provisions. In this case, however, the liability for damages is limited to the foreseeable, typically occurring damage, insofar as we, our legal representatives or our vicarious agents have not acted intentionally. To the extent that we have given a quality guarantee with regard to the goods or parts thereof, we are also liable under this guarantee. However, we are only liable for damage that is based on the lack of the guaranteed quality but does not occur directly on the goods if the risk of such damage is clearly covered by the quality guarantee.
9.2 We are also liable for damage caused by simple negligence, insofar as the negligence relates to the breach of such contractual obligations, compliance with which is of particular importance for the achievement of the purpose of the contract. However, we are only liable if the damage is typically associated with the contract and is foreseeable.
9.3 Any further liability is excluded regardless of the legal nature of the asserted claim; this also applies in particular to claims in tort or claims for reimbursement of futile expenses instead of performance.
9.4 Insofar as our liability is excluded or limited, this also applies to the personal liability of our employees, workers, employees, representatives and vicarious agents.